Duskfen
Duskfen team and company

Built on quiet
dedication.

Duskfen was founded on a simple belief: that older adults deserve attentive, respectful support in the place they know best — their home.

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How Duskfen came to be

Duskfen was established in Yonghe District, New Taipei City, by a small group of care professionals who had spent years working in institutional settings — and who kept asking the same question: why couldn't high-quality support follow people home instead?

The answer, in too many cases, was infrastructure. Families didn't have the connections, the time, or the confidence to arrange consistent in-home care on their own. Duskfen was built to fill that gap with something simple: trained, dependable aides who actually show up, listen, and adapt.

Today, we serve families across the Greater Taipei region with three carefully considered service offerings — each designed around what elderly adults genuinely need, not what sounds appealing in a brochure.

Our Mission

To help elderly individuals remain safely and comfortably at home, while giving their families confidence that professional, thoughtful care is being provided.

Our Vision

A Taiwan where every older adult has access to dignified, personalized care in their own home — without families having to sacrifice their own wellbeing to provide it.

Our Values

Respect for the individual, patience in practice, honest communication with families, and quiet consistency in all that we do.

Our Leadership Team

LC

Lin Chun-Wei

Co-Founder & Care Director

With over a decade in community care management, Chun-Wei shapes the service standards and caregiver training approach at Duskfen.

WS

Wang Su-Fen

Co-Founder & Family Liaison

Su-Fen is the voice families hear first. She manages client onboarding, family communication, and service adjustments with steady care.

CH

Chen Hui-Min

Head of Caregiver Development

Hui-Min oversees training programs, competency assessments, and ongoing professional development for all Duskfen aides.

Our Quality Standards

Verified Caregiver Placement

Every aide undergoes background verification and a structured assessment before placement. We do not send untested staff into family homes.

Structured Training Programme

All aides complete training in personal care, communication with older adults, medication awareness, and emergency response before their first assignment.

Regular Family Updates

Families are kept informed through scheduled check-ins and post-outing reports. We believe transparency is part of the service itself.

Privacy & Data Protection

Client information is handled discreetly and stored securely. We hold all personal data to the standards set out in Taiwan's Personal Data Protection Act.

Continuity Planning

For round-the-clock placements, we designate one primary caregiver per client to maintain relationship continuity — even when schedules rotate.

Respectful Conduct Policy

Aides are trained to work within agreed boundaries, honour the preferences of the person in their care, and treat the home as a trusted space.

Professional Home Care in New Taipei City

Duskfen operates from Yonghe District, New Taipei City, extending care services to families across the broader Taipei metropolitan area. Our aides are placed with elderly individuals who benefit from additional support in daily life — whether that means a reliable companion for morning hours, a steady hand during outings, or continuous overnight care when health needs require it.

The ageing population across Taiwan presents real challenges for working families — the logistics of daily care, the weight of decision-making, and the desire to honour a family member's wish to remain at home. Duskfen exists to make that possible in a way that is professionally grounded and emotionally considered.

We work within a framework that prioritises individual dignity. Aides are matched to clients with care, briefed on personal preferences, and supported by a coordination team that remains available to families throughout each engagement.

Ready to talk about what your family needs?

We're here for a quiet, unhurried conversation — no obligation, just clarity.

Get in Touch